Freshworks Named
A Challenger
Gartner recognizes Freshworks as a Challenger for
Freshservice in the 2022 Gartner® Magic Quadrant™
for IT Service Management Platforms.
What you’ll learn:
- Gartner analyst views on the current ITSM ecosystem
- Critical considerations for businesses looking to implement ITSM technologies
- Gartner analysts evaluation of Freshworks, other technology and service providers
Gartner, Magic Quadrant for IT Service Management Platforms, Rich Doheny, Chris Matchett, Siddharth Shetty 31st October 2022
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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Freshworks Inc.