Research

Identity: The Bedrock of our Digital Lives

An EMEA consumer survey of online behaviour, trust, passwords, and preferences


Those of us in cybersecurity spend an inordinate amount of time exploring the best ways to keep people safe online. We know that passwords aren’t the answer – they're bad for security, and the need to create and remember them (or not) for every account is bad for the user experience.


But that’s our perspective. How do consumers feel?


We wanted to find out, so we commissioned a survey of more than 5,000 consumers across Europe and the Middle East. Some questions included:


  • Do you believe the use of passwords is safe?
  • Do you re-use passwords for multiple accounts?
  • How do you store or remember passwords?
  • What do you think about going passwordless?
  • Would you be open to a government-issued digital ID?


Download the report to read their answers. You’ll see that consumers have in some ways become complacent, yet many are willing to entertain new techniques, including passwordless, if they can be convinced it's safe.

Please fill in the form to download



    Would you like to try the FORGEROCK Experience Center and test out certain features, capabilities and experience the platform as a user and as an admin?

    ForgeRock would like to keep your personal information in our database to send you product, service, and event announcements from ForgeRock, and to share your personal information with certain service providers and partners, as described in our Privacy Notice.

    You may unsubscribe from ForgeRock’s mailing list at any time, by following the process indicated in our Privacy Notice. You can manage your preferences here.


      Almost there...

      Please submit the following details to complete your download.


      We respect your privacy, by submitting this form, you consent to having your details passed onto event sponsor(s) who may promote (by email or phone) their products or services related to your area of interest, subject to their privacy policies. You have the right to withdraw your consent at any time. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

        Download Your Copy

        Enter your email to download this content and receive industry insights that will keep you ahead of the competition.

        We respect your privacy, by submitting this form, you consent to having your details passed onto event sponsor(s) who may promote (by email or phone) their products or services related to your area of interest, subject to their privacy policies. You have the right to withdraw your consent at any time. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

        This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.