Financial services IT leaders know modern end-user devices, like computers and accessories, are the backbone of digital-first organizations, empowering personalized services, secure communications, regulatory compliance, and faster access to data-driven financial insights.

MeriTalk, in partnership with Dell Technologies and Microsoft, surveyed 100 IT decision-makers from banking, financial services, and insurance organizations to understand how IT modernization – particularly updating end-user devices – is driving the actionable outcomes that are transforming the industry.

The study explores:

• Modernization drivers
• Cybersecurity and data protection priorities
• Current end-user device initiatives and future goals
• Most impactful changes to date
• Operational outcomes achieved
• Recommendations to further capitalize on digital momentum