The Freshservice IT Service Management Benchmark report 2023 provides insight into how well your ITSM performance measures to global IT standards. Find out what you can do to make your employees happier, help your agents work better, and get quick results from your IT Service Management solution.

Use this benchmark to see how your IT service desk measures up and use the Forrester ROI calculator to determine how Freshservice can help you enhance your IT operations model.

Here's what you can expect:

• Tailored insights into the unique benefits of making the switch to Freshservice.
• Personalized estimates on the impact Freshservice can have on agent productivity, end-user gains, cost savings, and overall productivity.
• An estimate crafted specifically for your business environment.