Le guide du CCO des fournisseurs de technologie pour offrir une expérience client fluide

Comment les fournisseurs de technologie peuvent-ils à la fois développer le tout-en-tant-que-service (XaaS) ET réduire les coûts ? En automatisant et en rationalisant les processus de votre écosystème, vous diminuerez le coût des services tout en répondant à l’évolution des attentes des clients en matière de vitesse et de commodité. Découvrez comment fidéliser davantage les clients, augmenter la satisfaction et la productivité des employés, et améliorer vos résultats en lisant ce guide des expériences client sans friction pour le CCO (directeur du service client).


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