IT leaders face a daunting task: drive tangible increases in business growth, productivity and revenue, while saving costs. And today, It’s easier than ever to create automations for your business. And that’s incredibly helpful for IT teams, as 75% of companies report their teams across the business are demanding automation solutions, with IT teams managing two-thirds of those automations.
This results in a balancing act where IT teams are focused on enabling business teams, managing automation solutions, and balancing delivering a realistic technical solution, among the numerous other tasks expected of them. Meanwhile, business teams are pressured to deliver revenue goals and optimize customer. To drive productivity and ultimately deliver exceptional customer experiences, the entire organization must be aligned and able to support each other as quickly and efficiently as possible.
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