A practical approach to building a comprehensive and compliant RIM programme

While we live in the Information Age, not all information created or received by an organisation rises to the level of being an official business record — this important subset requires deliberate management because these records provide evidence of business transactions, decisions and satisfaction of legal obligations. Management of records has become increasingly complicated due to the wide array of formats we work with: paper, electronic files, email, instant messages, social media, big data and more. It is further challenged by where those records can be found: in numerous applications, SharePoint®, file shares, mobile devices, the cloud, tape and the list goes on.

This RIM Best Practises guide represents the collective experiences of hundreds of thousands of Iron Mountain customers — and more than 60 years of records management history.