Back-office transformation in banking, financial services, and insurance (BFSI) has become a race against time. Advances in AI, evolving regulations, and changing customer expectations are redefining the operational core. A global survey of more than 500 BFSI executives — conducted by HFS Research in partnership with Iron Mountain — revealed a high intent to modernise but slow progress in execution.

Download this infographic to understand why BFSI leaders must move fast on AI-driven back-office transformation to stay competitive.