It’s no secret the commerce landscape is going through a rapid evolution. Consumers are looking for a seamless in-person and online experiences and BNPL is a clear example of this omnichannel perspective shift. Consumers not only expect but also demand payment options that offer choice and flexibility at checkout, as they have become savvier when it comes to personal budgeting and financial management.

PayPal has teamed up with Harvard Business Review to investigate how BNPL options can help organisations go beyond creating a better payment experience and drive true engagement with customers. This report is a practical guide to understand not just the BNPL market but also the value it can truly bring to your organisation. Read now!