The current state of data management and AI - driven CX
Peek inside the minds of 300+ business and IT leaders as they reveal how intelligent data management is powering breakthroughs in artificial intelligence (AI) and customer experience (CX). Discover exclusive research insights and explore the latest trends shaping CX, including the critical role of AI-ready data.
Dive into our infographic to unlock powerful stats you can’t afford to miss:
- 47% of C-suite leaders rate their customer data as excellent, compared to just 8% of directors and senior managers
- 33% of business professionals say AI is critical to their CX strategy
- 30% of IT professionals aren’t entirely sure what “AI readiness” means for data
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