ECONOMIST ENTERPRISE
Making Al deliver: A benchmarking framework on how leading companies operationalise Al for impact
This Economist Enterprise report, supported by Databricks, examines how firms are turning advanced artificial intelligence (AI), including generative AI and AI agents, into durable operational capability. It is based on both qualitative and quantitative research components. One is an extensive survey of more than 1,200 respondents across regions and industries (see details below). Another component is a series of in-depth interviews with senior technology and data leaders (see acknowledgements below). An additional component is a roundtable with another set of senior technology and data leaders (see acknowledgements below). The final research component of the report is extensive desk research on existing work on the subject of operationalising AI in 2026. The analysis of the report is underpinned by a benchmarking framework designed to show how leading companies make AI work in practice.
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