Research

The Total Economic Impact™ Of ForgeRock

Customer Identity And Access Management

186% ROI in New Total Economic Impact™ Study

Forrester Consulting study reveals total benefits of $43.9 million over three years for ForgeRock's CIAM solution


Discover the Benefits of Enterprise-Grade Customer Digital Identity

Enterprises are under competitive pressure to deliver personalized and seamless omnichannel experiences for their customers, but often face significant challenges due to their complex mix of point solutions and legacy systems that can no longer meet modern business requirements. Enterprise-grade customer identity and access management (CIAM) is essential to delivering simple, personalized, and secure customer experiences without compromise.


ForgeRock commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying ForgeRock for CIAM. Leaders can use this study to build a sound business case for their digital identity investment.


Read the study to learn why an investment in ForgeRock CIAM for a composite organization resulted in:

  • 186% return on investment (ROI)
  • 400% increase in customer engagement
  • 133% change in customer conversion rates
  • 40% reduced maintenance effort
  • 40% reduction in call center volume


Download this informative study and see how you can justify your investment in the industry's leading CIAM platform today.

Please fill in the form to download


    ForgeRock would like to keep your personal information in our database to send you product, service, and event announcements from ForgeRock, and to share your personal information with certain service providers and partners, as described in our Privacy Notice.

    You may unsubscribe from ForgeRock’s mailing list at any time, by following the process indicated in our Privacy Notice. You can manage your preferences here.