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Achieving a completely connected consumer experience

A health system in the Southwest wanted to create a completely connected consumer experience by 2026. They were challenged by the fact that they had separate systems generating and maintaining consumer data which wasn't favorable to incorporating clinical information in Salesforce or maintaining consumer information within Epic.

The company selected Verato Universal MPI as an identity resolution service, delivering a single ID and unified understanding of each person across every touchpoint and a 360-degree view of consumers so health systems could access the right accurate information faster.

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