Better Together: Why Unified Communications + Contact Center Drive
Improved Business Outcomes
Research from Metrigy shows that organizations that integrate unified communications with an omnichannel contact center gain significant benefits, including:
- Increased agent productivity
- Improvements in customer satisfaction ratings
- Increase in annual sales
- Cost savings and contract simplicity
Zoom Contact Center combines the power of a leading unified communications platform with omnichannel support solutions to elevate the experience for your customers as well as your agents.
Learn more about the benefits of unified communications + contact center in this white paper from Metrigy!
Please fill in the form to download