Zero defects, zero hypercare- Accelerate SAP updates with smart impact analysis
SAP application updates and a clogged kitchen sink have more in common than you might think. For the kitchen sink, the first instinct for many is to pull in family or friends to help or spend a small fortune at the hardware store, all while the backlog of dishes grows. After exhausting all options, you call the plumber who quickly locates the clog and repairs it.
For IT professionals, SAP application updates can feel like trying to fix a clogged kitchen sink without a plumber. Implementations are complex, and teams often don’t have a way to determine where the potential issues are or how they could impact existing functionality. As a result, teams test too much, too little, or the wrong things entirely – and then spend weeks in hypercare trying to identify the root cause of an error that has made its way into production.
Ultimately, the ‘try anything’ approach to SAP application updates slows down an enterprise’s SAP releases, adding to costs while doing little to minimize risk. What if, like a plumber who can quickly find a clog in the kitchen sink before the dishes pile up, you could quickly identify where potential issues exist in your next SAP release and remedy them before they ever get to production?
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