IDC x Zoom: State of Customer

Experience (CX)

IDC & Zoom reveal in this infographic how leading European companies are reshaping customer experiences. Dive in to discover:

  • The pivotal role of personalization in next-gen CX.
  • How training and data integration are becoming game changers.
  • Strategies to dismantle data barriers and unify teams.
  • The rise of conversational technologies enhancing CX.
  • Equip yourself with the future of European CX.


Please fill in the form to download


    By checking this box, I am subscribing to the latest news, resources, and promotions from Zoom. I may unsubscribe at any time.

    I understand that my information with be processed in accordance with Zoom’s Privacy Statement and WisdomInterface's Privacy Policy.