TransUnion State of Omnichannel Fraud Report

Ninety percent of UK consumers ranked the security of their personal data as the most important factor when choosing who to transact with online. As awareness of financial crime increases and fraudsters chip away at loopholes, what are the trends and strategies insurers need to consider to convert security-minded consumers?


TransUnion’s 2024 State of Omnichannel Fraud Report provides insights and recommendations for implementing smarter, more effective fraud prevention approaches that build consumer trust by demonstrating safety in customer experiences.


Download the full report for access to TransUnion’s proprietary insights, including:

  • How demand for secure, convenient experiences dictates which organisations consumers choose to transact with.


  • A view of the digital fraud trends impacting the UK and global insurance industries.


  • How new account creation, synthetic identities and account takeovers could pose a growing risk.


  • Why fraud risk needs to be a consideration when working with vulnerable customers.


Download the report to leverage the full insights on how to mitigate emerging fraud risks, build long-lasting, profitable customer relationships and achieve safe growth.

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