Author: wpAdmin

Solution Overview MITRE ATT&CK for ICS – Tenable’s Take Recently, the MITRE Corporation published ATT&CK® for ICS, which is “a knowledge base useful for describing the actions an adversary may take while operating within an ICS network”. It is a recent addition to the already established ATT&CK® framework originally published for general purpose networks. This…

Whitepaper Accidental Convergence – A Guide to Secured IT/OT Operations Modern-day industrial and critical infrastructure organizations rely heavily on the operational technology (OT) environment to produce their goods and services. While OT devices have been in commercial use since the late 1960s, a complete transformation has occurred, changing the way we operate, interact with and…

Critical Infrastructure Cyber Security Whitepaper Actively Secure Your Industrial Environment in the New Era of Distrust For security and SOC teams, network monitoring is not enough to protect today’s sophisticated OT environment. You need to access the details that provide in-depth visibility into the industrial control system environment. Without this, you can only hope your…

The ICS Cybersecurity Considerations Checklist The Guide to Choosing an Industrial Cybersecurity Solution. As you evaluate Industrial Control Systems (ICS) cybersecurity solutions to protect your critical infrastructure from threats, there are a few criteria your team must consider throughout the evaluation process. We’ve compiled a checklist to help you select a solution that will enable…

Whitepaper Mind the Gap: A Roadmap to IT/OT Alignment Modern-day industrial operations often span complex information technology (IT) and operational technology (OT) infrastructures. In a standard environment, thousands of devices exist and increasingly connected via the Industrial Internet of Things (IIoT). This creates new challenges in securing industrial environments, making vulnerabilities and cyber threats more…

The State of CX Maturity: Advancing CX Maturity Is a Mission-critical Mandate A lot goes into delivering a great customer experience (CX), but it can be hard to know where to make the most strategic investments. To help businesses make good, data-driven decisions, Zendesk partnered with ESG Research to build a framework around CX maturity…

CX Trends 2022: Improve your bottom line by putting customers at the top Improve your bottom line by putting customers at the top   Businesses already see the ROI potential of customer service, but there’s still work to do. Learn how to tackle this year’s challenges and tap into the profit power of customer service.…

SMS Inspiration Guide At Braze, we’ve found that using SMS to communicate with consumers drives stronger business growth. And it’s no surprise, because with open rates as high as 98%, SMS is a powerful customer engagement channel. Want to start leveraging SMS in your strategy but not quite sure how to make the most of…

Migrating from LoadRunner: Fact vs. fiction Enterprises that have relied on LoadRunner as their status quo performance testing tool for years are increasingly finding that it has not kept pace with the shift to Agile/ DevOps methodologies. With development cycles getting shorter and new applications, microservices, APIs, and features being released faster and faster, these…

The ROI of NeoLoad vs. LoadRunner You know it; we know it. Evaluating the cost of software requires consideration beyond license fees. In a sea of backlogs and to-dos, making thoughtful decisions generates more work. Let’s strike one more thing off your to-do list by evaluating the critical decision points to select performance testing software.…