Category: Uncategorized
-
The Last Mile of ERP – Payables Transformation Strategies
The Last Mile of ERP – Payables Transformation Strategies In a growing business, ERPs are critical for tracking finance and accounting. They function as the system of record for collecting, storing, managing, and monitoring essential business data. However, ERPs are not designed for in-depth payables execution and process-heavy operations, and as a result, AP is…
-

Four Signs That You’re Outgrowing Bill.com for Accounts Payable
Four Signs That You’re Outgrowing Bill.com for Accounts Payable For many small businesses, Bill.com offers an adequate means to pay their supplier bills and maintain some lightweight bookkeeping. But what if your business is growing? Shouldn’t your accounts payable process grow with you? Here are the four most important signs that your business is outgrowing…
-

How to Build Resiliency Within the Finance Organization
How to Build Resiliency Within the Finance Organization Today’s CFOs are Driving Business Value. In a recent survey conducted by CFO Dive, an independent research company, CFOs, CEOs, and other executives in US companies shared insights on the current state of the finance organization. The data revealed that finance executives are forecasting beyond the management…
-

Comment la plateforme Salesforce répond aux challenges de l’industrie automobile
Comment la plateforme Salesforce répond aux challenges de l’industrie automobile L’animation de son réseau de distribution après vente Nous sommes tous d’accord pour dire que le parcours client est de plus en plus “phygital”. Cela a un impact important sur le rôle du commercial en concession qui devient de plus en plus expert et moins…
-
TaskUs crushes AHT Goals and Improves Customer Satisfaction with Automation 360 & AARI
TaskUs crushes AHT Goals and Improves Customer Satisfaction with Automation 360 & AARI Contact centers are often the first line of support. As such, they’re charged with delivering the best experience for customers, with the ongoing goals of accelerating and enhancing support—including the improvement of average call handle time, first call resolution, and other tasks.…
-
3 Ways to Level Up Your Contact Center
3 Ways to Level Up Your Contact Center Provide Better, Faster Service with Intelligent Automation Customer experience leaders strive to ensure their contact center meets and exceeds customer expectation as external, global factor impact the real-time operations within the front office. It’s imperative that live agents have access to the data they need to solve…
-
Animer son réseau de distribution automobile lors de la vente de véhicules
Animer son réseau de distribution automobile lors de la vente de véhicules Comment les solutions Salesforce favorisent la transparence entre constructeurs et concessionaires, tout en donnant les outils nécessaires au Zone Manager pour être plus productif sur le terrain Nous sommes tous d’accord pour dire que le parcours client est de plus en plus “phygital”.…
-
2022 Legal Department Operations Index
2022 Legal Department Operations Index Thomson Reuters is pleased to release the 2022 edition of its Legal Department Operations (LDO) Index report. This widely anticipated report explores the shifting priorities legal departments face in 2022 amid economic uncertainty and continued global market strains. The data for this report includes real-world legal spend analytics from Thomson…
-

LE RETAIL FACE À SA RÉALITÉ LOCALE, UN DÉFI QUI SE GAGNE DÈS MAINTENANT
LE RETAIL FACE À SA RÉALITÉ LOCALE, UN DÉFI QUI SE GAGNE DÈS MAINTENANT L’histoire de la grande distribution n’a jamais été linéaire, comme un reflet des transformations rapides de notre société. Rompus aux exigences parfois contraires des consommateurs (gigantisme et proximité, qualité et prix bas…), les distributeurs doivent désormais composer avec la crise sanitaire.…
-
CX ACCELERATOR REPORT: Time to turn off autopilot
CX ACCELERATOR REPORT: Time to turn off autopilot Ranking high is no small feat, but performance metrics show that CX Champions are at risk of falling behind. Learn how to be future-driven and keep your lead. If the past few years have taught us anything, it’s that companies must build resilience into every corner of…