Forrester white paper: The total economic impact of RingCentral Contact Center


RingCentral Contact Center is an omnichannel and collaborative cloud-based contact centre platform.

It helps organisations deliver a better customer experience and improve agents' productivity and work environment.

RingCentral Contact Center offers extensive functionality and can be readily integrated with adjacent systems. It is highly reliable and scales easily, enabling organisations to accommodate seasonal peaks or ongoing growth.

With RingCentral Contact Center, the interviewed organisations were able to not only deliver a better customer and agent experience but also decrease their contact center costs.

The IT director at an enterprise software company summed up its impact by noting: "there are so many things we can do with RingCentral Contact Center that we couldn't do before."

Please fill your information below to download the white paper.

    *First Name

    By clicking above, I acknowledge and agree to Informa's Terms of Service and to Informa's use of my contact information to communicate with me about offerings by Informa, its brands, affiliates and/or third-party partners, consistent with Informa's Privacy Policy. In addition, I understand that my personal information will be shared with any sponsor(s) of the resource, so they can contact me directly about their products or services. Please refer to the privacy policies of such sponsor(s) for more details on how your information will be used by them.



    The point of using dummy text for your paragraph is that it has a more-or-less normal distribution of letters. making it look like readable English.