WisdomInterface

Category: Uncategorized

  • Overcome AI Roadblocks in Manufacturing: Find the Right Development Environment

    Overcome AI Roadblocks in Manufacturing: Find the Right Development Environment

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    | | | RESOURCE | | | SOLUTION BRIEF Overcome AI Roadblocks in Manufacturing: Find the Right Development Environment As manufacturing organizations explore AI-fueled modernization opportunities, IT leaders are experimenting with different paths to support data scientists and developers who are building and training AI models. Some are investing in cloud instances and GPU-accelerated servers.…

  • The Status of Canadian Fundraising

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    The Status of Canadian Fundraising Over the past year we’ve surveyed hundreds of professionals across the nonprofit and charitable giving space to get their perspectives on shifts in fundraising targets, organizational collaboration, and digital transformation in the social good space. In this report we’ll present our key findings for the Canadian sector impacting: Income and…

  • Choosing the right collaboration software

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    Choosing the right collaboration software For companies trying to increase agility, better collaboration has become an urgent priority — a way to reduce the organisational drag that kills innovation and responsiveness. The best tools can help to increase your team’s agility and spur innovation. These eight questions will help IT leaders to find the perfect…

  • Giving Days Calendar

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    Giving Days Calendar Cause awareness and giving days can be a great platform to launch a fundraising campaign or appeal from. We’ve added all the key giving days you need to know about, so you can make your asks at the right time and raise more for your cause. And because it’s digital and fully…

  • Fundraising in Canada: Donor Behaviour Insights 2023

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    Fundraising in Canada: Donor Behaviour Insights 2023 Learn what drives Canadian donors As your campaigns for 2023 are coming to light, don’t miss our study in partnership with Nepa to learn about some of the key insights on Canadian donors, their behaviours and what they expect from nonprofits and charities. In this report you’ll have…

  • How to Choose a Fundraising CRM Solution

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    How to Choose a Fundraising CRM Solution Making an investment in new technology is an exciting and big undertaking for any organization, and there are many elements to consider when selecting the right fundraising CRM solution for your non-profit. Download How to Choose a Fundraising CRM Solution – a practical, step-by-step guide that walks you…

  • EMPLOYEE ENGAGEMENT: L’ANTIDOTO ALLA VOLATILITÀ DEL BUSINESS

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    EMPLOYEE ENGAGEMENT: L’ANTIDOTO ALLA VOLATILITÀ DEL BUSINESS La volatilità del mercato non è facile da prevedere, ma i suoi cambiamenti sono profondi. Molte aziende stanno percependone gli effetti, in particolare con l’abbandono degli agenti di call center. Mentre il self-service prende in carico le richieste più semplici dei clienti, gli agenti si concentrano sulle attività…

  • VENDERE DI PIÙ CON L’ENGAGEMENT PREDITTIVO

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    VENDERE DI PIÙ CON L’ENGAGEMENT PREDITTIVO Sebbene il tuo sito web generi molto traffico, probabilmente stai perdendo alcune conversioni in vendite. Tuttavia, non è semplice identificare quali clienti abbandonano il sito, e perché. Ti serve un modo per coinvolgere proattivamente i clienti prima che lascino il tuo sito. Ed è qui che entra in gioco…

  • BEST PRACTICE PER IL CUSTOMER SERVICE

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    BEST PRACTICE PER IL CUSTOMER SERVICE Dai valore a ogni interazione con i clienti Conoscere la differenza tra Customer Experience e customer service e capire come lavorano insieme è fondamentale per migliorare la fidelizzazione, le metriche del servizio clienti e i ricavi. Abilitare i tuoi rappresentanti del customer service con la tecnologia, la formazione e…

  • AUTOMAZIONE DEL LAVORO E ROUTING DELLE ATTIVITÀ

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    AUTOMAZIONE DEL LAVORO E ROUTING DELLE ATTIVITÀ La funzionalità di automazione del lavoro e di routing delle attività offerta da Genesys Cloud CX™ integra le applicazioni separate presenti in più sistemi di back-end per far sì che ogni richiesta dei clienti sia gestita nel rispetto degli SLA previsti. Nel dettaglio, questa opzione combina la potenza…