Author: Marketing User
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Building a Robust Digital Customer Service in 2025: The Future of AI-Driven Channel-less Support
Building a Robust Digital Customer Service in 2025: The Future of AI-Driven Channel-less Support Wednesday, April 09, 2025 2:00 PM Eastern Daylight Time 1 hour You are registered for this event. Audience members may arrive 15 minutes before the scheduled start time. Speakers: Brian Cantor Principal Analyst, CCW Digital Brian is Managing Director, Digital at…
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Building a Robust Digital Customer Service in 2025: The Future of AI-Driven Channel-less Support
Building a Robust Digital Customer Service in 2025: The Future of AI-Driven Channel-less Support Wednesday, April 09, 2025 2:00 PM Eastern Daylight Time 1 hour Register Now! Register Now! By 2025, customer expectations for digital care will be higher than ever—instant, personalized, and seamlessly connected across every channel. Yet, many businesses still face inefficiencies due…
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The not-so-big generational divide in digital health
ACCESS THE REPORT Today, almost everyone is a digital consumer, each engaging with and consuming digital information differently. Yet, many healthcare organizations struggle to create effective digital experiences that cater to the diverse needs and expectations of different generations. Developing a digital strategy that resonates with everyone from Baby Boomers to Gen Alpha requires a…
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The co-innovation cure: Transforming health systems from the inside
ACCESS THE REPORT Standing still usually means getting left behind. This is especially true with today’s technology explosion — if consumers are moving forward with technology, so too must businesses, including healthcare. Hyperconnected consumer-patients who will quickly move on to a better digital experience if your healthcare organization doesn’t offer the right digital experience. Providers…
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Security and Application Teams Are Buried; It’s Time to Dig Them Out
Security and Application Teams Are Buried; It’s Time to Dig Them Out Organizations are suffering from too many noisy alerts and not enough essential context. A next-level application security posture management (ASPM) tool can help them break free. Please fill out this form