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How The Home Depot Became a Digital Powerhouse To thrive in the dynamic retail sector, traditional retailers have to combine real-world and digital experiences to attract, delight, and retain customers. According to Forrester Research, the degree to which this type of omni-channel approach works depends on five key elements: strategy, culture, structure, talent, and technology.…

Forrester Study Finds Customer Experience Focus is Critical to Retail Success in the Direct-to-Consumer Age 83 percent of retail executives surveyed believe that improving their app portfolios would enhance their customer experience—and in turn, increase overall revenues. In a recent study from Forrester Consulting commissioned by VMware, we discovered that the demand from retail executives…

VMware Data Industry Series Talk #1: How to improve Manufacturing throughput & profitability? VMware Data Solutions Industry Series Talk #1 — Improving manufacturing throughput using VMware Data Solutions. This webinar recording would help you understand how VMware Data Solutions* can help extract the best out of your automated processes in manufacturing, both on-site and at…

Elevating the Developer Experience Amid the “great resignation,” with headcount and hiring buffeted by the pandemic, many firms are beginning to invest in better developer experiences to enhance recruitment, retention, and competitiveness. In March 2022, VMware commissioned Forrester Consulting to evaluate the correlation between the developer experience and business outcomes. Forrester surveyed 651 IT/engineering leaders…

Tanzu Talk: Opening up healthcare with FHIR & other healthcare innovations In this episode Right now there’s no end of possibilities for technology-driven innovation In healthcare. Coté and JT Perry discussed this state in part one of the conversation, and it part two they go over examples of those innovations. First, they discuss what FHIR…

Service Delivery Modernization Programs That Scale Using a holistic approach that includes products and services combined with 30 years of experience, VMware Tanzu Labs (previously Pivotal Labs) helps public sector organizations create, Implement and scale their modernization efforts. Read this paper to learn more about: building a modernization initiative that scales; ensuring continuous authority to…

How VMware GemFire Runs the World Every day GemFire powers applications in banking, telecommunications, travel, health care, and retail. In fact, the odds are good that within the last day you used a cloud-based application that relied on GemFire’s ultra-high speed, in-memory data and compute grid to provide consistency and performance at global scale. No…

Voices of the Vanguards: Measuring Software Delivery Through Metrics In fall 2022, Michael Cote, Senior Technical Staff, VMware Tanzu, led a live webinar discussion with three VMware Tanzu customers to get multiple perspectives on the topic Of Measuring Software Delivery Through Metrics. This guide is a recap of the panelists’ thoughts, experiences, challenges, ideas, and…

Cloud-native Applications Survey Today’s businesses are evolving rapidly to meet the demands of their customers, but traditional applications often do not meet the requirements. IT organizations are trying to keep their businesses running while migrating to modern, future-proof approaches. To understand cloud native application trends, ESG surveyed 387 IT professionals at organizations in the U.S.…

Transforming Service Delivery in the Public Sector It’s been a year and a half since the White House released its executive order on Transforming Customer Service and Service Delivery. Since then, we’ve witnessed an incredible effort to improve how the government delivers services to citizens — including funded pilots for improved service delivery, dashboards reporting…