Author: wpAdmin

Asset Data Thread: The Evolving Role of Field Service To uncover details about the future of field service, Bain & Company recently conducted a research project comprised of executive-level interviews and an online survey of field service engineers. Bain was able to isolate 20 trends that were essential to the survival of all industrial organizations…

Gartner Critical Capabilities “Vendors’ positions in this Critical Capabilities reflect clients’ new expectations in areas like AI-driven diagnostics, knowledge curation, sustainability and communications. Application leaders should seek solutions with objective proof that they improve work quality and customer business outcomes.”1 ServiceMax was recognized in the 2022 Critical Capabilities for Field Service Management report. According to…

The Impact of Digital Transformation on Service Organizations Organizations spend millions of dollars each year in the pursuit of digital transformation, and for good reason. Digitization enables companies to reduce service costs, drive revenue growth, improve the customer experience and retention, and improve asset lifetime value and performance. Amid rising operational costs, changing market conditions…

Zero Bias From banking to employment to insurance, identity verification technology is the modern world’s gatekeeper. Systems underpinned by artificial intelligence and machine learning, now control access to a diverse range of services, offering the potential to reduce onboarding friction and enhance the customer journey. However, certain aspects of digital identity systems, if poorly designed,…

EU AML Regulations These far-reaching proposals, which include a Regulation on AML/CFT and the 6th AML Directive (AML6D), will have a geographic impact that will extend across the EU, UK and to third-party countries. The impact will also reach industries ranging from the “traditional” financial institutions to gaming, crypto, real estate, and more. And with…

Fighting Identity Fraud in an Economic Downturn – Whitepaper If there’s one thing fintech’s are good at, it’s being flexible. Innovative and nimble by nature, they’re experts at adapting to ever-changing customer and market needs. But the last twelve months have been particularly challenging. We’re in the middle of an economic downturn. A combination of…

Admiral Money Case Study Admiral Money wanted to automate their identity verification process to provide a better user experience and reduce wait times from three days to seconds. They chose OCR Labs after rigorous testing and evaluations to ensure the solution was accurate and fast, and because OCR Labs was the only vender to provide…

Coinmetro switches to fully automated identity verification (in under 48 hours) to ramp up onboarding and improve user experience CoinMetro, a cryptocurrency and exchange platform, has successfully switched to a fully automated identity verification solution in under 48 hours to improve their user onboarding experience. By partnering with OCR Labs, they were able to ramp…

The Total Economic Impact™ Of The Boomi AtomSphere Platform Boomi’s integration platform makes IT professionals more productive while expanding development tasks to non-IT personas. This simplifies and reduces the cost of developing, testing, deploying, and maintaining application and data interfaces. For organizations that need to rapidly tie data and applications into a unified customer experience,…