Author: wpAdmin

  • 3 Must-Haves for Managing Multicloud Complexity

    3 Must-Haves for Managing Multicloud Complexity Virtually all organizations today are already operating in a multicloud or hybrid cloud environment. However, the supporting systems that ensure success haven’t kept pace.  Security, IT, and DevOps teams are realizing that their previous approaches to monitoring and troubleshooting are not sufficient for the new, more complex cloud landscape.…

  • The Case For An Accelerated Device Refresh Cycle

    | | | RESOURCE | | | EBOOK The Case for An Accelerated Device Refresh Cycle As organizations refresh hardware and computing devices, employees and other stakeholders bring new expectations. Computing devices should not only provide the right capabilities and experiences, but should also ease management burdens, reduce security vulnerabilities, and integrate with cutting-edge software. Download…

  • 2023 State of B2B Marketing Budgets Survey

    2023 State of B2B Marketing Budgets Survey

    2023 State of B2B Marketing Budgets Survey This year’s State of B2B Marketing Budgets report 2023 found that marketers are still facing the challenges of “defending the spend” but now, they’re also dealing with burnout. Despite the burnout and current stresses marketers are experiencing, 72% of study participants expect to meet or exceed their goals…

  • The State of B2B Marketing Budgets

    The State of B2B Marketing Budgets

    The State of B2B Marketing Budgets Marketing budgets, priorities, and sentiments have changed in the past six months as marketers cope with challenges in and outside of their organisations. In 2022 a majority of marketers reported budgets were cut or stayed flat compared to 2021 with few experiencing significant year-to-year budget increases. Have the headwinds…

  • Look For A Partner When Choosing A Vendor

    Look For A Partner When Choosing A Vendor You Need To Change Your CX Solution So You Aren’t Left Stranded REAL CUSTOMERS, REAL RESULTS 33% Average TCO Savings Reduced time and money spent on vendor management 30% increased productivity 50% increase in first contact resolution Don’t find yourself in a situation with high risk, high…

  • The four phases of preparing for cx evolution

    The four phases of preparing for CX evolution Moving to the cloud is inevitable for on-premises businesses because it can bring more successful outcomes than ever before. But migrating is a process that requires a vision you can build on and a solid plan to help you gain consensus. Put your full vision in place…

  • The state of customer experience

    The state of customer experience Almost half of organizations can’t keep pace with shifting customer expectations. But what do consumers want? And what big bets should organizations make to stay ahead of the competition? As the world continues to face an uncertain economic future, consumers seek connection, empathy and shared values when they interact with…

  • Practical Guide To Creating a Contact Center RFP

    Practical Guide To Creating a Contact Center RFP Selecting a new contact center vendor is an exciting time for your organization. But it’s also a big decision. There are a lot of new technologies to consider, including cloud capabilities, omnichannel solutions, artificial intelligence and more. This guide simplifies the evaluation process, offers answers to your…

  • When Ransomware Meets IoT and OT The State, Evolution and Mitigation of Ransomware Threats

    When Ransomware Meets IoT and OT The State, Evolution and Mitigation of Ransomware Threats The State of Ransomware Protection for OT and IoT Threats Cyber-attacks involving OT and IoT are part of an alarming trend: sophisticated ransomware gangs, often operating an RaaS model, crippling the operations of multiple companies or government agencies at once. What’s…

  • Reducing Risks from IoT Devices in an Increasingly Connected World

    Reducing Risks from IoT Devices in an Increasingly Connected World With a staggering majority of devices – expected to reach more than 75 billion by 2025 – connected to vast networks and the internet, reducing cyber risk becomes a critical focal point for the age of IoT. In this eBook, we discuss: The new risks…