Author: wpAdmin

BEST PRACTICE PER IL DIGITAL ENGAGEMENT Potenzia le tue Customer ed Employee Experience Le aziende di tutto il mondo sono state testimoni di una decisa accelerazione nella richiesta di servizi e prodotti digitali. L’80% dei clienti oggi assegna all’esperienza vissuta con un’azienda un livello di importanza pari a quello riservato ai suoi prodotti. Questo implica…

GUIDA PRATICA ALLA VOCE NEL CONTACT CENTER MODERNO Il ruolo della voce si è evoluto, e lo stesso dovrebbe accadere per la tua strategia dedicata. Con i clienti che sposano i canali digitali la voce potrebbe apparire ormai superata. È facile metterla in secondo piano quando pianifichi, ma è un errore che non ti puoi…

Adobe Reduces Fake Account Risk and Improves User Experience with Arkose Labs As one of the largest and most diversified software companies in the world, Adobe enables everyone — including students, creative artists, small businesses, government agencies, and the largest global brands — to design and deliver exceptional digital experiences. With a relentless focus on…

Challenge-response that stops bots and sabotage attackers’ ROI Legacy fraud and abuse prevention technologies fail to deliver a zero-tolerance approach to fraud alongside a good customer experience. Arkose Labs provides a new approach that combines risk-based decisioning and intelligent friction, for next-generation authentication that frustrates fraudsters’ efforts while improving good user throughput rates. The Arkose…

Buyer’s Guide to Fraud & Account Security Surviving in this evolving threat landscape means that every digital business needs a defense-in-depth approach to fraud and account security. When evaluating new solutions, you need to feel confident it will deliver the results you need both now and long-term. With so many options out there, how can…

Expediting Compliance and Expanding Learning Opportunities Learning programs can be one of the best ways to encourage employee development and retention at healthcare organizations, where boosting employee knowledge and skills can literally save lives. That’s why University of Minnesota Physicians (UMP) deployed Workday Learning. The time it took to set up an audience, assign a…

Build the skills you need to pivot fast. Develop your talent with an agile, interactive learning solution that’s both a learning management system and a learning experience platform. Workday delivers rich, relevant content right in the flow of work so your people can develop the skills they need—when they need them. Download this Case Study…

Enabling Virtual Learning for a Changing World The world of work is changing rapidly—and the right learning solution can help your workforce change with it Workday Learning is a comprehensive solution for workforce training and development that engages employees with personalized, relevant experiences and recommendations—enabling your workforce to be ready for whatever the future brings.…