Author: wpAdmin

Death Of The LMS: A Step-By-Step Guide To Skills-First L&D Work has changed, but the LMS hasn’t. Goodbye LMS. Here’s your blueprint to making an impact with a skills-first approach to learning↓ In this guide, we get to the bottom of what’s driving disengagement with L&D and share a tested blueprint to “win back” employees…

ArcelorMittal Forges Ahead Through Digital Innovation Amidst challenging market trends, ArcelorMittal, a major player in the steel industry, aimed to fortify their core technologies, streamline operations, and drive digital transformation across European operations. Facing historical issues with partners and siloed operations, ArcelorMittal required robust leadership to drive change. With infosys as their partner, the company…

DBS Bank’s Leap from Mainframe to the Cloud DBS Bank’s commitment to embracing digital transformation led them to reevaluate their reliance on mainframe technology. In response to the evolving customer expectations and the rise of FinTech disruptions, DBS Bank, a Singapore-based bank, acknowledged the need to modernize their services and operations. Recognizing the indispensability of…

Aeromexico Soars into the Digital Transformation Era Aeromexico, a prominent Mexican airline, joined forces with Infosys to tackle challenges in the modernization of their IT infrastructure. Confronted with a complex and fragmented IT system, Aeromexico found itself at a competitive disadvantage against low-cost airlines. The necessity arose to overhaul their application landscape while upholding security…

How to stop wasting money on Learning Tech that doesn’t work In this live webinar, we get to the bottom of what’s driving disengagement with L&D and share a tested blueprint to “win back” employee trust and drive impact. You will learn: The statistics: where we are now & where we need to be How…

Supported by Ctrl+Shift+Green: The role of IT leaders in navigating net zero The carbon footprint of enterprise technology amounts to around 1% of total global greenhouse gas (GHG) emissions. IT leaders are urgently seeking solutions that can support corporate net-zero targets. Ctrl + Shift + Green: The role of IT leaders in navigating net zero…

3 Ways Physicians Are Losing Money & Tips to Stop Profit Leakage Your practice’s approach to collections, scheduling and reputation management all have keen roles in your bottom-line revenue. According to an MGMA study, high-performing practices generate nearly $138,522 more revenue per full-time physician. What are they doing right? Download the guide to uncover: Three…

How to use AI to scale personalised customer service Deliver smart, personalized support anytime, anywhere with this actionable guide to providing excellent customer service with AI-first omnichannel solutions. Download this handbook to learn how you can leverage AI to: Provide customers with prompt responses on channels of their choice Ensure that your customers have access…

An 11-step guide to boost customer service with AI powered automation Customers expect fast, consistent support across channels. CX leaders, on the other hand, struggle with balancing agent workload and managing growing customer expectations. This step-by-step guide dives into how AI-powered automation helps you bridge the gaps in customer support. Learn how AI-powered automation can…

How to make the business case for technology implementation When making the business case for investing in automated indirect tax technology (IDT) and technology implementation, what the company stands to gain in terms of efficiencies and return on investment (ROI) are certainly important key factors, but the discussion must eventually come around to cost. Specifically:…