Category: Uncategorized

3 Tips for Maximizing Value in Rev Cycle Technology With the healthcare industry struggling to balance cost against value, RCM leaders should follow these tips to get the most out of their technology investments. In this report, learn how RCM leaders are making the most out of their technology investments, including collaborating with other departments…

Mental Health Urgent Care Access Optum expands care options while reducing crisis events and costs. To address the pressing need for crisis mental health services, Optum has launched an innovative urgent mental health care access option. The psychiatric urgent care program is designed for members experiencing serious mental health concerns that are not life-threatening but…

Records & Information Management best practises A practical approach to building a comprehensive and compliant RIM programme While we live in the Information Age, not all information created or received by an organisation rises to the level of being an official business record — this important subset requires deliberate management because these records provide evidence…

Specialty Pharmacies: A Health System Catalyst for Growth With the ongoing trajectory of specialty medication growth continuing, health systems need a strategy to capitate expenses or maximize revenue opportunities to offset these increasing supply costs. Outpatient specialty pharmacies are often an overlooked, yet high-reward opportunity for hospitals to better serve their communities and employees. The…

Building a Robust Digital Customer Service in 2025: The Future of AI-Driven Channel-less Support Wednesday, April 09, 2025 2:00 PM Eastern Daylight Time  1 hour You are registered for this event. Audience members may arrive 15 minutes before the scheduled start time. Speakers: Brian Cantor Principal Analyst, CCW Digital Brian is Managing Director, Digital at…